Updated on Feb. 7, 2013. Originally published Dec. 7, 2011.
Here is a listing of agencies in 18 Western North Carolina counties that offer residents help understanding and access the heating assistance program, known as the Low Income Home Energy Assistance Program. To read more about funding levels and how many people are using the program in the region, read “A warmer winter, but need for heating help persists.”
Avery County: Avery County Department of Social Services, 175 Linville St., Newland, (828) 733-8230.
Buncombe County:
- Asheville Buncombe Community Christian Ministry, 300 Cumberland Ave., Asheville, (828) 259-5300.
- Biltmore United Methodist Church, 376 Hendersonville Road, Asheville, (828) 274-2379.
- Buncombe County Department of Social Services, 40 Coxe Ave., Asheville, (828) 250-5564.
- Catholic Social Services of the Diocese of Charlotte, 50 Orange St., Asheville, (828) 255-0146.
- Children First/Communities in Schools of Buncombe County, 37 Brickyard Road, Asheville, (828) 252-4810.
- Eblen Charities, 50 Westgate Parkway, Asheville, (828) 255-3066.
- First Baptist Church, 5 Oak St., Asheville, (828) 252-4781.
- Hominy Valley Community Services, Enka, (828) 667-3441.
- Johnston Elementary Outreach (for families with children attending Johnston Elementary), 230 Johnston Blvd., Asheville, (828) 768-3012.
- North Buncombe Samaritan Ministries, Weaverville, (828) 645-6141.
- Community Action Opportunities, 25 Gaston St., Asheville, (828) 252-2495.
- The Salvation Army of Asheville, 204 Haywood St., Asheville, (828) 253-4723.
- Swannanoa Community Council, Swannanoa, (828) 775-5595.
Cherokee County: Cherokee County Department of Social Services, 4800 W. U.S. Hwy. 64, Murphy, (828) 837-7455.
Clay County: Clay County Department of Social Services, 55 Riverside Circle, Hayesville, (828) 389-6301.
Graham County: Graham County Department of Social Services, 196 Knight St., Robbinsville, (828) 479-7911.
Haywood County:
- Haywood County Department of Social Services, 486 E. Marshall St., Waynesville, (828) 452-6620.
- Haywood Christian Ministry, 150 Branner Ave., Waynesville, (828) 456-4838.
- The Salvation Army of Waynesville, 290 Pigeon St., Waynesville, (828) 456-7111.
- Mountain Projects‘ Share the Warmth, 2251 Balsam Road, Waynesville, (828) 452-1447.
Henderson County:
- Henderson County Department of Social Services, 1200 Spartanburg Hwy., Suite 300, Hendersonville, (828) 697-5500.
- Interfaith Assistance Ministry, 210 Ehringhaus St., Hendersonville, (828) 697-7029.
- Western Carolina Community Action, 220 King Creek Blvd., Hendersonville, (828) 693-1711.
- The Salvation Army of Hendersonville, 239 Third Ave. East, Hendersonville, (828) 693-4181.
Jackson County: Jackson County Department of Social Services, 15 Griffin St., Sylva, (828) 586-5546.
Macon County:
- Macon County Department of Social Services, 1832 Lakeside Dr., Franklin, (828) 349-2124.
- Macon County Care Network (also known as CareNet), 130 Bidwell St., Franklin, (828) 369-2642.
Madison County:
- Calvary Worship Center Church of God, 2285 Skyway Drive, Marshall, (828) 643-1073.
- Madison County Department of Social Services, 5707 U.S. Hwy 25/70, Unit D, Marshall, (828) 649-2711.
- Marshall Presbyterian Church, 165 S. Main St., Marshall, (828) 649-3622.
- Community Action Opportunities, 20 S. Main St., Marshall, (828) 649-3231.
- The Salvation Army of Madison, Mitchell and Yancey Counties, 3421 N.W. U.S. 25-70 Highway, Sleepy Valley, (828) 622-9665.
McDowell County:
- God’s Country Outreach, 1155 N. Main St., Marion, (828) 652-9000.
- Maxwell M. Corpening Jr. Memorial Foundation, 1388 Sugar Hill Road, Marion, (828) 652-0189.
- McDowell County Department of Social Services, 145 E. Court St., Marion, (828) 652-3355.
- McDowell Mission Ministries, 124 Fleming Ave., Marion, (828) 659-6490.
- Salvation Army, 2240 NC 221 N., Marion, (828) 659-2522.
Mitchell County:
- Mitchell County Department of Social Services, 347 Long View Dr., Bakersville, (828) 688-2175.
- The Salvation Army of Madison, Mitchell and Yancey Counties, 3421 N.W. U.S. 25-70 Highway, Sleepy Valley, (828) 622-9665.
Polk County:
- Thermal Belt Outreach Ministry, 134 White Dr., Columbus, (828) 894-2988.
- Polk County Department of Social Services, 330 Carolina Dr., Tryon, (828) 859-5825.
- The Salvation Army of Hendersonville, which offers some emergency services in Polk County, (828) 693-4181.
Rutherford County: Rutherford County Department of Social Services, 389 Fairground Road, Spindale, (828) 287-6165.
Swain County: Swain County Department of Social Services, 80 Academy St., Bryson City, (828) 488-6921.
Transylvania County:
- Transylvania Habitat for Humanity, Brevard, (828) 884- 3464.
- The Salvation Army of Hendersonville, which offers some emergency services in Transylvania County, (828) 693-4181.
- Sharing House, a.k.a., Transylvania Christian Ministry Inc., Oakdale Street and Duckworth Avenue, Brevard, (828) 884-2866.
- Transylvania County Department Social Service, 106 E. Morgan St., Brevard, (828) 884-3174.
- Western Carolina Community Action, 181 Hillview Ext., Brevard, (828) 884-2255.
Watauga County:
- Hospitality House of Boone, 338 Brook Hollow Road, Boone, (828) 264-1237.
- Hunger and Health Coalition, 141 Health Center Dr., Boone, (828) 262-1628.
- Watauga County Social Services, Poplar Grove Connector, Suite C, Boone, (828) 265-8100.
Yancey County:
- Yancey County Department of Social Services, 111 Oak Crest Road, Burnsville, (828) 682-6148.
- The Salvation Army of Madison, Mitchell and Yancey Counties, 3421 N.W. U.S. 25-70 Highway, Sleepy Valley, (828) 622-9665.
Reporter Peggy Manning contributed to this resource guide.
How could he do something like that? Oh I know he doesn’t have to worry how his children are going to stay warm for the winter because the United States pays for his heat. I know in years past I did not have to worry how to pay my bills but in the last couple of years with the way jobs have been my husband has not worked to much, and this year we found out he has spinal cord damage and he has had two surgeries and is unable to work. I draw Social Security Disability and that is not much after I pay rent so how can I afford fuel oil along with electric and everything else. My health is not in good shape and his physical health is not good he has a hard time walking let alone anything else and has been turned down for disability twice we have a child in our home and the President does not care about the little people that have no jobs or have lost their homes because he has one maybe if he had to walk a mile in some of our shoes he would think more about what he is doing. If he wants to make cuts why doesn’t he cut his salary, congress and the senate all I have to say is none of them had better get a raise they have not done a job well enough to deserve it.