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Victims of domestic violence or other abuse can always call 911 or local law enforcement.

Also, these Western North Carolina domestic violence-services agencies run crisis hotlines for residents who need help:

Avery County: New Day of Avery County, (828) 733-3512

Buncombe County: Helpmate, (828) 254-0516

Cherokee County: REACH of Cherokee County, (828) 837-8064

Clay County: REACH of Clay County, (828) 389-0797

Graham County: Hope for Families, (828) 479-4332

Haywood County: REACH of Haywood, (828) 456-7898

Henderson County: Mainstay, (828) 693-3840; Spanish-language Hotline, (828) 674-5099

Macon County: REACH of Macon County, (828) 369-5544

(*Those looking for help in Jackson County who dial the former REACH of Jackson County crisis hotline at (828) 586-8969 will automatically be forwarded to the Macon program.)

Madison County: My Sister’s Place, (888) 765-3441 or (828) 649-2446

McDowell County: Family Services of McDowell County, (828) 652-6150

Mitchell County: Mitchell County SafePlace, (828) 765-4044

Polk County: Steps To Hope, (828) 894-2340

Rutherford County: Family Resources of Rutherford County, (828) 245-8595

Swain County: Swain/Qualla SAFE, (828) 488-6809; Domestic Violence and Sexual Assault Program for the Eastern Band of Cherokee, (828) 488-5572

Transylvania County: SAFE of Transylvania County, (828) 885-7233

Yancey County: The Family Violence Coalition of Yancey, (828) 682-0056

Learn more

Read more about domestic violence services across Western North Carolina:

Part one: WNC domestic violence services shift after agency closes

Part two: Region’s domestic violence services steady, advocates say; Haywood agency stretches to help neighbors, even in face of own financial challenges

Peggy Manning

Peggy Manning is a contributing reporter for Carolina Public Press. Contact her at

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